Terms & Conditions

Last Updated: March 2026

Welcome to the website of Moving Bros Canada

Terms & Conditions

 

. By accessing our website or booking our services, you agree to the following Terms & Conditions. Please read them carefully before using our services.


1. Use of Website

This website is intended to provide information about our moving and logistics services.

By using this website, you agree to:

  • Use the site for lawful purposes only

  • Provide accurate and complete information when submitting forms

  • Not misuse or attempt to disrupt website functionality

  • Not copy or reproduce content without permission

We reserve the right to restrict access if these terms are violated.


2. Services Provided

Moving Bros Canada provides services including:

  • Residential moving

  • Office and commercial relocation

  • Long-distance moving across Canada

  • Man & Van services

  • Packing and unpacking services

  • Same-day delivery and logistics

  • Storage solutions

All services are subject to availability and confirmation.


3. Quotes & Pricing

All quotes provided via phone, email, or website are estimates based on the information provided by the customer.

Final pricing may vary depending on:

  • Actual volume of items

  • Distance and travel time

  • Accessibility (stairs, elevators, parking)

  • Additional services requested

  • Time required to complete the move

Customers will be informed of any changes where applicable.


4. Booking & Payments

  • Bookings are confirmed only after agreement with our team

  • Payment terms may vary depending on the type of service

  • Deposits may be required for certain bookings

  • Full payment may be required upon completion of the service

Failure to complete payment may result in delays or refusal of service.


5. Customer Responsibilities

Customers agree to:

  • Provide accurate details about the move

  • Ensure access to pickup and delivery locations

  • Inform us about fragile, heavy, or valuable items

  • Prepare items if packing services are not requested

Incorrect or incomplete information may impact service quality or pricing.


6. Cancellations & Rescheduling

If you need to cancel or reschedule your move:

  • Please notify us as early as possible

  • Cancellation fees may apply depending on notice period

  • Same-day cancellations may incur charges

We aim to be flexible, but scheduling changes are subject to availability.


7. Liability & Damages

While we take every precaution to handle your belongings safely:

  • We are not responsible for damage caused by improper packing done by the customer

  • We are not liable for delays caused by weather, traffic, or unforeseen circumstances

  • Liability may be limited according to applicable Canadian laws

Customers are encouraged to discuss additional protection or coverage options if needed.


8. Prohibited Items

For safety and legal reasons, we do not transport:

  • Hazardous materials

  • Flammable or explosive items

  • Illegal substances

  • Dangerous chemicals

Please contact us if you are unsure about specific items.


9. Delays & Uncontrollable Events

We are not responsible for delays caused by:

  • Weather conditions

  • Traffic or road restrictions

  • Building access limitations

  • Government regulations or unforeseen events

We will make reasonable efforts to complete services on time.


10. Intellectual Property

All website content, including text, images, branding, and design is the property of Moving Bros Canada.

You may not copy, distribute, or reuse content without written permission.


11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.


12. Changes to Terms

We reserve the right to update these Terms & Conditions at any time.

Changes will be posted on this page with the updated date.

Continued use of the website or services means you accept the revised terms.


13. Governing Law

These Terms & Conditions are governed by the laws of Alberta, Canada.

Any disputes will be handled in accordance with applicable Canadian laws.


14. Contact Information

If you have questions about these Terms & Conditions, please contact:

Moving Bros Canada
836 5th Avenue Southwest, Suite – 1604
Calgary, AB T2P 0N5, Canada

📧 info@movingbroscanada.com
📞 +1 7782465704